Posts

Just putting this out there.

I have noticed there are some social media accounts using my name, alleged associations, and a website or two that people may believe to be me.

I posted some time ago about winding back on Social Media [ I’m no longer active on it ] and the only active website I use is this one. My other domains are rccrain.com, which points to this domain and robertccrain.com, that has a holding page set up – I’m still deciding whether to use it or not, and I obviously still own TakenByDrone.com because a day might come where I want to get back into commercial Aerial Photography, or I may just post material from a hobbyist perspective.

Last year, I opted to get rid of my .com.au domain names, along with my ABN, for privacy reasons.

My Only Registered Social Media Accounts are;

Facebook.com / @RobertCrainWP

Facebook.com / @TakenByDroneAU

Instagram.com/ @RobertCrain

Instagram.com/ @TakenByDrone

Twitter.com/ @RobertCrain

Twitter.com/ @TakenByDrone

Vero.co / @RobertCrain

I do not post on these accounts, and whether or not I ever use them again, remains to be seen. I might use the TakenByDrone Account one day, I just don’t know.

If you come across any websites / social media accounts purporting to be me, please just ignore them.

When dealing with me, with regards to WordPress, emails will come from this domain – nowhere else.

Cheers.

Not WordPress Related.

Several months ago, I attempted to contact this business, and find out who the ‘Robert Clifford Crain’ was behind the ‘Mums Cafe and Restaurant’ Business. To no avail.

I contacted NSW Police, as I believe that someone may have stolen my identity, who in return recommended I contact the Australian Taxation Office.

The Australian Taxation Office, in their wisdom, asked if I had proof that somebody had in fact stolen my identity, and is committing a crime. Obviously I don’t have proof, but what I do know is;

  1. My name is Robert Clifford Crain.
  2. In 2010, I registered a business name, Mums Cafe and Restaurant.
  3. I never renewed the business name, although for some reason it was renewed. It was finally cancelled in 2018.
  4. There is NO business registered now by that name.
  5. The odds of ANOTHER Robert Clifford Crain existing in New South Wales, let alone one that just happens to use the business name of Mums Cafe and Restaurant, dare I say, are all but 0%.

At what point does ANY Australian Government department or office, take these things seriously. I was basically told that if I had proof that somebody was breaking the law, I should provide it, otherwise, there’s nothing they could do.

What could be done at a Police or ATO level, is look at Government records to find out if there is in fact ‘another’ Robert Clifford Crain. Something so simple, made difficult by bureaucracy and a Public Service, that just does not care.

So, for the record – This is NOT me.

We’ve all had those days; You know, when your WordPress Website has been running smooth for weeks and then BANG! It just breaks.

One of the ‘problems’, is when you set plugins to update automatically. Sometimes, just sometimes, plugin updates may very well be good for the plugin, but may not want to party with other plugins, or your theme. Unfortunately, it’s a sad fact that this happens.

Don’t worry though, what breaks, can be fixed – if you know what to do.

The first step, is to get onto YouTube and search for a fix – you may find a solution that was created back in 2011. JUST KIDDING! Kind of. Current updates that cause problems will not have a fix available on YouTube, although if you know what to look for, some simple error messages can be fixed by searching YouTube.

The easiest way to resolve a plugin issue, is to deactivate all your plugins (place your website into maintenance mode if possible first), then reactivate each one, refreshing the website in another tab. When your website ‘breaks’ again, you found the culprit. You can install a FREE plugin called WP Rollback that will allow you to go back to the previous version of the plugin. Then you can just wait until there is a fix from the plugin developer, and update again. Simple.

It’s not always as ‘simple’ as that though.

Sometimes, the best method, especially if you operate an e-Commerce website, is to contact a WordPress Professional, like me, who will pinpoint your problem and resolve your issue rather quickly. It can be the difference between a minor fix, or a more complex repair or total rebuild – that may cost you thousands.

Do you operate a commercial (e-Commerce) WordPress Website that you rely on to pay your bills?

I’ve stated this before – Over the years, I’ve been contacted by people that needed some ‘maintenance’ work done to their website, only to thumb their nose at the price. They’ve gone elsewhere, only to find cheap doesn’t always work right. In the end it’s cost them more. This guarantees me more work, because they know who to turn to when they need to update. Besides, it’s all tax deductible anyway.

I began providing a monitoring service late 2018. I charge $199 per month which gives you access to a cheaper rate for all work required (half price). I also maintain an active monitoring of all websites, and check for updates 3 times per week, and perform all necessary work relating to plugin updates and website security as part of the monthly fee.

It’s called Peace of Mind for WordPress. I’m notified via email as soon as there’s an issue (monitored 24/7), and can perform all work to repair – even when not in ‘the office’, so you’re up and running again as soon as possible.

Protect your Business. Protect your Brand. What price do you put on your future income? I’d like to think most people take their business seriously.

Note* Although I’m notified immediately of ‘problems’, I perform the majority of all work between 11.00 pm and 7.00 am – 7 days. I’m like that guy that polishes the floor at your local supermarket – I work when your customers sleep. Less disruption = more business, for you.

Like always, if you have a question or comment about this post or any other post on this website, contact me. I’d also appreciate a share or 15, to your friends if you believe they may be interested.

Until next time, I hope everything remains calm :)